Terms and Conditions

Effective Date: December 11, 2024

Welcome to AXORA! By accessing or using our website, www.axora.site, and purchasing our products, you agree to comply with and be bound by these Terms and Conditions. Please read these terms carefully before using our services. If you do not agree with any part of these terms, you must refrain from using our website or making a purchase.

These Terms and Conditions govern your use of the AXORA website, including all purchases, communications, and interactions with our content. By accessing or using the website, you agree to the following:

1. Acceptance of Terms

By accessing or using www.axora.site, you confirm that you have read, understood, and agree to these Terms and Conditions. We may modify these terms at any time, and all changes will be posted on this page with an updated effective date. Your continued use of our website constitutes acceptance of any changes made.

2. Eligibility

You must be at least 18 years of age or the legal age of majority in your jurisdiction to place an order or engage in any transaction on our website. By placing an order with AXORA, you confirm that you are of legal age and have the capacity to enter into a binding agreement.

3. Account Registration

To make purchases or access certain features of our website, you may need to register for an account. When you register, you agree to provide accurate, current, and complete information about yourself, and you are responsible for keeping your account details secure. You agree to notify us immediately of any unauthorized use of your account.

  • Account Security: You are responsible for all activity that occurs under your account. You should keep your login credentials, including your password, confidential and notify us immediately of any suspected unauthorized use.

4. Product Information and Availability

We strive to provide accurate descriptions of the products available on our website. However, we cannot guarantee the accuracy of the product images, descriptions, pricing, or availability. In the event that a product is mispriced or unavailable, we reserve the right to cancel or modify your order and will notify you accordingly.

  • Pricing: All prices listed on our website are in USD (U.S. dollars), and shipping charges are additional, unless otherwise stated.
  • Product Availability: Availability of products is subject to change. If a product is out of stock or unavailable after placing an order, we will notify you via email and process any necessary cancellations or modifications.

5. Orders and Payments

When you place an order through our website, you are making an offer to purchase the products in your order. We reserve the right to accept or decline your order at our discretion. Once your order is confirmed, we will send you an order confirmation email. Payment must be made at the time of order, and we accept various forms of payment, including major credit cards and secure payment methods.

  • Payment Security: All transactions on our website are processed through secure payment gateways to ensure your financial information is protected.

6. Shipping and Delivery

We provide shipping services for orders placed through our website. Our standard shipping methods and fees will be calculated at checkout based on the delivery address and shipping option chosen. Please note that delivery times may vary depending on your location and product availability.

  • Shipping Time: We aim to process and ship all orders within 2-5 business days after receipt of payment. Delivery times may vary based on the shipping destination.
  • Shipping Charges: Shipping charges will be added to your order at checkout, based on the shipping method and destination.

7. Returns and Refunds

We want you to be satisfied with your purchase from AXORA. If for any reason you are not completely happy with your purchase, we offer a 30-day return policy. Please refer to our Refund and Returns Policy for further details on how to process returns and refunds.

  • Eligibility: To qualify for a return, items must be unused, in original condition, and accompanied by the original packaging.
  • Exclusions: Custom-made, personalized, and engraved items are non-returnable, unless there is a defect in the product.

8. Limitation of Liability

To the fullest extent permitted by law, AXORA is not responsible for any direct, indirect, incidental, special, or consequential damages arising from your use of our website or products, including but not limited to lost profits, loss of data, or any other intangible losses.

9. Intellectual Property

All content on the AXORA website, including text, images, logos, designs, and graphics, are owned by AXORA or its licensors and are protected by intellectual property laws. You may not use, reproduce, or distribute any content from our website without prior written permission.

10. Privacy

We respect your privacy and are committed to protecting your personal information. Please review our Privacy Policy to learn how we collect, use, and protect your data when using our website.

11. Governing Law

These Terms and Conditions are governed by the laws of the United States and the state of Oregon. By using this website, you agree to submit to the exclusive jurisdiction of the courts located in Portland, OR, for any disputes arising out of or relating to these Terms.

12. Changes to Terms

We reserve the right to update, modify, or amend these Terms and Conditions at any time without prior notice. Any changes will be posted on this page with an updated effective date. We encourage you to review these Terms periodically to stay informed about our policies.

13. Contact Us

If you have any questions or concerns about these Terms and Conditions, or if you would like to request further information, please contact us at:

  • Email: info@axora.site
  • Phone: 727-441-4710
  • Address: 5102 La Salle St, Portland, OR, United States

By continuing to use our website or making a purchase, you agree to comply with these Terms and Conditions.