Privacy Policy

Effective Date: December 11, 2024

At AXORA, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, interact with our services, or make a purchase. By using AXORA‘s website (www.axora.site), you consent to the practices described in this policy.

1. Information We Collect

We collect both personal and non-personal information when you interact with our website, including:

  • Personal Information: This includes information such as your name, email address, phone number, shipping address, and payment details. We collect this data when you make a purchase, register an account, or contact our customer service team.

  • Non-Personal Information: We also collect non-identifiable information, such as your IP address, browser type, operating system, pages visited, and other data related to your browsing experience. This helps us improve the functionality of our website and personalize your experience.

  • Cookies: Our website uses cookies to enhance user experience. Cookies are small text files that are stored on your device when you visit our site. They help us analyze website traffic, remember your preferences, and provide personalized content.

2. How We Use Your Information

The information we collect is used for the following purposes:

  • Order Processing: To process and fulfill your orders, including shipping, payment processing, and communication related to your purchase.
  • Customer Support: To respond to your inquiries, provide customer service, and address any issues related to your order or product.
  • Personalization: To personalize your experience on our website, recommend products, and send you relevant content based on your browsing history and preferences.
  • Marketing: With your consent, we may send you promotional emails about new products, special offers, or updates. You can opt out of these communications at any time.

3. Data Protection and Security

We implement a variety of security measures to protect your personal information. All sensitive data (such as payment information) is transmitted using secure socket layer (SSL) encryption. We also store your data in a secure environment and limit access to authorized personnel only.

While we strive to maintain the highest security standards, please be aware that no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data in the following circumstances:

  • Service Providers: We may share your information with trusted third-party vendors and service providers who assist us in operating our website, processing payments, and fulfilling orders.
  • Legal Requirements: We may disclose your information if required by law or if we believe such action is necessary to comply with legal obligations, protect our rights, or prevent fraud.

5. Your Data Rights

You have the right to access, update, or delete the personal information we hold about you. If you would like to exercise any of these rights, please contact us at info@axora.site. We will make reasonable efforts to respond to your requests in a timely manner.

6. Third-Party Links

Our website may contain links to third-party websites. These external sites have their own privacy policies, which we do not control. We encourage you to review the privacy policies of any third-party websites you visit.

7. Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 13. If you are a parent or guardian and believe we have inadvertently collected information about a child, please contact us immediately so we can take appropriate action.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page with a revised “Effective Date.” We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

AXORA
Email: info@axora.site
Phone: 727-441-4710
Address: 5102 La Salle St, Portland, OR, United States

By using our website, you agree to the terms outlined in this Privacy Policy.